Trapped in Sprint Hell
So. First world problem.
My phone is broken. It won’t boot. I’ve tried deleting the cache, reset to factory, all that, everything I can find online.
It won’t boot past logo.
It’s bad broke.
It’s also old. Like an Android S-5.
I know. Don’t rag on me. It’s been fine up until now.
I live on my phone. I do everything on it. BUT, as an over-60, I’m staying home. Which is okay. I have a laptop and we’re launching a new website so I’ll have to be using it anyway. Too tricky to do database and code modifications off a phone. Even a smart phone. Screen too small.
SO — I tried ordering new phone. Can’t do that unless I can log into my Sprint account.
To log into my Sprint account, I need to enter a four digit security code that they will text to me. To the broken phone.
Did I mention my phone is BROKEN??
OR — I can use my account number to log in. I can get my account number by logging into my account with my user name, password, and entering the four digit code they are texting to my phone.
My broken phone.
No. It is not on my bank statement or email receipts. It shows up in correspondence as ****nnnn.
